I struggle somewhat with the concept of innovation in relation to the environment in which I work in. As I have mentioned earlier there is very little joined up thinking that happens in Capita. It seems to operate very much on a contract by contract basis. I probably wouldn't have even began to think about innovation if it wasn't for the thoughts prevoked from completing this module.
I have arranged with the senior manager responsible for the Capita site in Belfast, for a member of the Senior executive team within Capita to come and give a talk to the managers completing this course, about the culture for innovation within the broader Capita Group.
When you think about it, the organisation must have an innovative approach due to the very nature of it's business, the problem for me is being able to understand that innovation and how I as an employee of Capita can help and shape that Innovation process.
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